Warranty on Repairs:  Fix Ur Crack will warranty all repairs our FUC Techs perform on your device, against any defects or malfunctions on the part used in the repair.

60-Day Limited Warranty on all repairs

Phone Dr Inc DBA Fix Ur Crack (“FIX UR CRACK”) warrants all repairs and parts free of defects in materials and workmanship for a period of 60 days on repairs from the date of purchase. Extended Warranty options can be purchase at time of repair.  If the repair should malfunction, it must be returned to FIX UR CRACK store or service center for evaluation and all costs of shipping shall be borne solely by the customer. FIX UR CRACK’s Technicians will diagnose the repair immediately upon receipt. Upon examination by FIX UR CRACK, if the unit is found to be defective it will be repaired at no charge. FIX UR CRACK’s warranty, however, does not apply to defects resulting from any action of the customer, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, repair by someone other than FIX UR CRACK, use of any other product other than FIX UR CRACK products, or unauthorized modification. This warranty is VOID if the unit shows evidence of any misuse or mishandling, including but not limited to being tampered with (broken seal), being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; abuse or other operating conditions outside of FIX UR CRACK’s control. Software warranty applies to factory restores, backups, jailbreaks, unlocks, performed by FIX UR CRACK, and applies to computers, laptops, cellular phones, etc. Warranty is VOID, however, if customer performs any software modifications not limited to restore, updating software on the device, downloading unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify any software that has been installed by FIX UR CRACK. FIX UR CRACK reserves the right to VOID any warranty if any improper software installations or modifications have been made after customer has left the store location. This warranty is non-transferable (for example this warranty does not apply to any purchaser who bought the product from a customer of FIX UR CRACK, or a reseller or distributor not authorized by FIX UR CRACK, including but not limited to purchases from internet auction sites).

 

 

Warranty on Tempered Glass:  We will warranty the tempered glass for life of the phone.

  • How Long Does The Coverage Last?
    This warranty lasts as long as you own you own your device with the tempered glass.  Warranty terminates if you sell or otherwise transfer the device or if you remove the tempered glass.
  • What is covered?
    We will replace the tempered glass only at no charge. You must pay for any shipping/processing charges.
  • How Do I get a replacement?
    You can visit the authorized retailer where you purchased for a in store replacement, or you can contact us thru customerservice@fixurcrack.com and we can ship a replacement out to you.  The authorized retail may charge a processing/handling charge.  Fix Ur Crack can ship a replacement directly but will need to pay a flat $10.00 processing/handling charge.
  • What if you don’t carry Tempered Glass for my model anymore?
    Not to worry, we will either replace it with a tempered glass for the current model (must pay for processing/handling charges) or we will give you a Fix Ur Crack credit of the MSRP of $39.99.  This credit can be used on our website for any item within 90 days.